IT System Administrator

Responsibilities :

• Identifying, analyzing, and interpreting trends or patterns in complex data sets
• Working with management to prioritize business and information needs
• Updating the Microsoft account for the employees like Ms. Word, Ms. Excel Outlook etc.
• Handling queries coming from the web on help desk
• Making backup system for all the accounting and auditing files for our clients and for our company as well
• Maintaining the punching system for attendance purposes
• Interpreting data, analyzing results using statistical techniques and providing ongoing reports
• Maintaining the company data base
• Taking care of network connections and servers on cloud computing
• Updating all system software and checking system’s virus and memory status.
• Checking the system’s passwords.
• Configuring emails for all employees and for new employees
• Installing and configuring computer hardware, software, systems, networks, printers, and scanners
• Monitoring and maintaining computer systems and networks
• Responding in a timely manner to service issues and requests
• Providing technical support across the company (this may be in person or over the phone)
• Configuring emails for all employees and for new employees
• Repairing and replacing equipment as necessary
• Installing and configuring computer hardware operating systems and applications
• Communicating with the staff through a series of actions, either face-to-face or over the phone, to help in setting up the systems or resolve issues
• Troubleshooting system and network problems, diagnosing, and solving hardware or software faults
• Replacing parts as required
• Providing support, including procedural documentation and relevant reports
• Following diagrams and written instructions to repair a fault or set up a system
• Support the roll-out of new applications
• Setting up new user’s accounts and profiles and dealing with password issues
• Responding within agreed time limits to call-outs
• Conductingt electrical safety checks on computer equipment.
• Working on photoshop
• Making backup system for all the accounting and auditing files for both the clients and the company
• Defining new process improvement opportunities